•  Collect electronic and paper payments from insurers and patients

•  Verify payment details for accuracy

•  Cross-check payments against patient accounts and invoices

•  Identify adjustments, write-offs, or partial payments

•  Apply payments to correct patient accounts and procedures

•  Ensure correct allocation of adjustments and denials

•  Confirm all payments are accounted for in the billing system

•  Match payments with deposits and insurance remittances

•  Provide concise summaries of payments posted, outstanding balances, and discrepancies

•  Deliver actionable insights to your billing team

•  Communicate with your billing and clinical teams about discrepancies or unclear payments

•  Collaborate to resolve issues promptly and maintain accuracy